Privacy Policy
At Gullumal Agarbatti, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly.
1. Information We Collect
a. Personal Information
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Name
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Email address
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Phone number
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Billing and shipping address
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Payment details (processed securely via third-party gateways)
b. Non-Personal Information
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Browser type and version
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IP address and location
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Pages visited and time spent on the site
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Device information (mobile, tablet, or desktop)
2. How We Use Your Information
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We use your information to:
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Process and fulfill your orders
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Communicate order updates or respond to queries
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Send transactional emails, invoices, or notifications
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Improve our website experience and product offerings
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Inform you about promotions, new fragrances, or special offers (only if you opt-in)
We never sell, rent, or share your personal data with any unauthorized third party.
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3. Data Protection & Security
We value your trust in providing us your information.
That’s why we use:
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Secure Socket Layer (SSL) encryption for all transactions
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Verified payment gateways (Razorpay / Paytm / Stripe, etc.)
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Regular monitoring and updates to keep our website safe
However, please note that no online platform is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
4. Payment Information
We do not store your credit/debit card or UPI details.
All payments are processed through secure and compliant payment processors that encrypt your data during transmission.
5. Cookies
We use cookies to:
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Improve site performance
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Remember your preferences (like wishlist or cart items)
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Analyze site traffic and user behavior
You can disable cookies anytime from your browser settings, but certain site features may not function properly without them.
6. Sharing Your Information
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We may share limited information only with:
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Trusted logistics partners (for shipping and delivery)
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Payment gateways (for processing transactions)
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Service providers (for email, analytics, or marketing if applicable)
All third-party partners follow strict privacy and data security standards.
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